Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
Ich konnte extrem spontan ein Taxi von Bristol nach London City Airport buchen und ich war äusserst zufrieden. Den Fahrer fand ich sehr sympathisch, weshalb wir uns auch die ganze Fahrt miteinander unterhalten und gelacht haben. Er war pünktlich vor meiner Haustür und hat genau das gmacht, was ich verlangt habe. Man kann sich auch jeder Zeit bei den Getränken bedienen und sein Handy während der Fahrt aufladen.
~ Joya T
What a great service! We were stranded in Bristol Parkway at midnight after a whole day of travelling from France via Edinburgh after our flight was cancelled so we were exhausted. 3 Uber drivers accepted and then later cancelled the job. I booked with Rufus and within minutes the job was accepted and immediately the driver called me to say he was 10/15 minutes away. He called as soon as he arrived as we were waiting inside the station. He was very friendly and helpful, his car was really clean and very comfortable. We were so grateful to get home. All my experiences with this company have been exceptional. Please support them. I'll definitely always use them. Our drivers name was Csaba Incze-Mike.
~ Joanne S
Really great experience using Rufus Taxis.
They were able to provide a car seat for our toddler, rear facing and looked brand new!
Our driver texted the night before our early morning collection so we were confident he’d arrive on time. Everything went smoothly picking us up and dropping to the airport.
We booked for pick up after holiday, our driver was the first text I received welcoming us home, he’d been tracking the flight to ensure he was there the right time, and asked to let him know when we’d collected bags etc so he could meet us in the pick up area at the right time.
Prices were really great, especially compared to other local taxi firms who couldn’t/wouldn’t provide a car seat.
Would definitely recommend and will book again!
~ Jordaine M
Absolutely! Here's a positive review for Ugi Bristol Taxis:
I had an exceptional experience with Ugi Bristol Taxis ! From the moment I booked, the service was seamless and professional. The driver arrived promptly, and the vehicle was spotless and comfortable. The driver was friendly, knowledgeable about the local area, and went above and beyond to ensure a smooth and pleasant journey. Whether you need a quick ride across town or a longer trip, I highly recommend Ugi Bristol Taxis for their reliability, excellent customer service, and reasonable prices. I will definitely be using their services again!
~ Andrej L
Excellent airport transfer – highly recommended!
I had a great experience with RUFUS TAXI – Bristol Airport Runs. The driver was punctual, professional, and very friendly. The car was clean and comfortable, and the journey to the airport was smooth and stress-free.
Booking was easy, communication was clear, and the price was fair. It’s exactly what you want when travelling to or from the airport — reliable and hassle-free.
I will definitely use RUFUS TAXI again and highly recommend them to anyone needing a dependable Bristol Airport transfer.
~ Liviu-Ionut M
Absolutely the best and most reliable!
If you’re going anywhere and want to be absolutely sure you taxi will turn up on time then this is the taxi firm to choose!
Exactly how taxi companies should be - Pre-booking is awesome.
If you are going to the Airport, book a few days in advance and your driver will be assigned in advance. He will text in advance and won’t be late.
A company out to get repeat business by being awesome and polite and not just chasing the next fare like certain other taxi apps.
~ Larry Y
I must say I was very impressed as a first time user.
I first saw Rufus advertised on the Next Door website , and was a bit sceptical , but decided to give it a go , for transport to and from Bristol airport.
I found it to be a very reliable and reasonably priced service.
Drivers were on time, courteous and helped with our luggage, and we had safe , comfortable journeys.
I would not hesitate to use this taxi service again , and would thoroughly recommend.
I would like to say special Thanks to Jeri for the excellent service provided.
~ Polly H
We booked a very early morning journey to Bristol airport having been badly let down by a pre booked Uber previously.
Rufus taxis communicated immediately and confirmed with trip with a good price and a named driver. Our driver Jawel communicated regularly to confirm he would pick us up and arrived on time. We had a smooth and hassle free journey to the airport which was very much appreciated. We’d recommend Rufus taxis and will definitely use again.
~ Tania H
As a first-time user, I was recommended Rufus Taxi by a friend for airport collection; they completely exceeded my expectations. They proved to be entirely reliable throughout the process with great communication. The driver arrived promptly, the vehicle was very clean, and the trip was smooth and comfortable. Finding a dependable taxi service can often be a challenge, but I will definitely be using them again. Highly recommended!
~ Rachel P
After seeing recommendations on Nextdoor, I decided to book Rufus Taxi Services to Bristol airport and return and was not disappointed. From the outset, our driver Ugi was helpful and polite. Communication from him regarding our booking was second to none which is quite a relief when you have a flight to catch. For us it was cheaper than airport parking and a lot quicker. I would thoroughly recommend this taxi company.
~ Nikki P
Takes the stress out of trykng to find an Uber when arriving at the airport, and avoid the surge pricing spikes. Our driver was really friendly. They got in touch the day before the trip with their details, and when to let them know we were through airport security. That way they at the pick up and drop off point at the airport when we got there.
Will use Rufus Taxi Services every time I need a taxi from Bristol Airport.
~ Ben P
It’s was such a pleasure using UGI Taxi Services. I was travelling to Bristol Airport to catch a flight and Ugi went out of his way to provide a caring and proficient service. I can describe UGI Taxi services as 1/ Punctual 2/ Putting the Customer First 3/ Keeps to their word 4/ Owned by nice gentleman, Ugi. All of this is the reason why I requested that I get picked up by Ugi on my return trip back to Taunton. Thank you Ugi, and see you soon!
~ Chip C
I've used Rufus Taxi Services multiple times, and every experience has been fantastic! My driver, Ugnius, has picked me up 4 or 5 times now, and he is always punctual, professional, and friendly. He goes above and beyond to ensure a smooth and comfortable ride every time. The service is reliable, and I highly recommend them to anyone looking for a stress-free taxi experience. Thanks again, Ugnius, for your excellent service!
~ Toby F
I would highly recommend Rufus Taxis. Easy to book on line. Good communication throughout. You receive all the information about your Taxi Driver including name, type of car, Taxi Licence no. very efficient. My Taxi Driver Igors was fantastic. Arrived promptly, clean car, very pleasant journey. Cost as agreed. Would recommend and use this company again!
~ Heather M
From the moment of first contact Rufus Taxis have been nothing but professional and courteous. Ugi provided swift responses to queries and questions. And most importantly the taxi arrived ahead of the scheduled pick up time! Driver Paul was very chatty and friendly. Can’t fault this company. I definitely plan on using them again! Thank you Rufus Taxis Team!
~ Jenni
We regularly use Ugi Bristol's services for airport runs and to take and collect us from functions both locally (we live in Bath) and further afield to London and Wales. The service is always first class. The cars are always comfortable and executive with chargers, WiFi and refreshments. The drivers are professional and always punctual. We would not hesitate to recommend them.
~ Rachel C
Absolutely amazing service, I haven't seen any taxi company around the UK,with providing this high standard service and nice looking driver's. Every time booking my taxi I don't need to worry if it not turns up..always on time, always polite. And you always can have your favourite driver,it's awesome 👌 thank you Rufus you are the best taxi company so far which I have ever used.
Highly recommend.
~ Viktorija T
Rufus Taxi Service provides a most reliable service. Easy to reserve service. They are punctual and call in advance to confirm their arrival time. The vehicles are clean, and their drivers, Julian especially, are very polite. Julian was also very flexible and showed us around Bristol. Great conversationalist! Fantastic!
~ Katrine F
Driver 12 Paul arrived early and was very professional, car was clean and with a huge boots perfect for our 4 suitcases, smooth ride to the airport and nice conversation about bees, as he is a beekeeper. We booked our trip back with him and definitely we will use him again and recommend to all my friends.
~ Elena G
Mantas took us to the airport on 17th and Adrian picked us up on the 25th, both drivers were excellent with good clean cars and very pleasant personalities, We cannot fault the service or their timing and will use Rufus Taxis again, we recommend them to anyone needed a reliable good taxi service
~ Paul R
Excellent service from Ihema - we were travelling to the pick up point from Manchester and London in 2 separate cars and one of our cars was delayed en route by 30 minutes due to traffic - Ihema was very calm and happy to wait for the delayed car - Amazing service - would definitely recommend
~ Stephen W
Brilliant helpful drivers, prompt with good communication, and car seats fitted for my young children. We needed early hours trips to and from the airport, our drivers Adrian and Ugi were reliable and friendly, and made our holiday travel stress free. Very happy with Rufus Taxis.
~ Marie B
We had excellent service from Rufus Taxis. We needed to both make changes to our collection time, as well as size of taxi, and the team were very helpful on both occasions. Their communications were very good. The taxi arrived on time and the driver, Jeri, was friendly and helpful. Thank you again.
~ Jean R
used Rufus Taxi today to go to a wedding.Ugi was our driver and was very courteous,and helpful.He was also very punctual,and very pleasant.Also he was a very good careful driver.Would recommend and use again.The car was very clean and comfortable.Thank you Ugi.
~ Chris P